Effective Date: April 1, 2025
Last Updated: March 28, 2026
Quapaw Casino ("we," "our," or "us"), owned and operated by the Quapaw Nation, is committed to protecting the privacy of visitors to our website at quapawcasino.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
- Name, email address, phone number, and mailing address when you fill out a contact form or sign up for promotions
- Any messages or inquiries you submit through the Site
Information Collected Automatically
- IP address, browser type, operating system, and referring URLs
- Pages visited, time spent on the Site, and links clicked
- Device identifiers and general location information (city/region level)
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Operate and improve the Site and its features
- Respond to your inquiries and provide customer support
- Send promotional offers, event announcements, and newsletters (with your consent)
- Comply with applicable tribal, state, and federal laws and regulations
- Detect and prevent fraud, security threats, or misuse of the Site
- Analyze Site traffic and usage to better understand our audience
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: Trusted vendors who assist us in operating the Site or sending communications, subject to confidentiality obligations
- Legal Compliance: When required by law, court order, or valid legal process, or to protect the rights and safety of Quapaw Casino, our guests, or the public
- Business Operations: With affiliated entities of the Quapaw Nation for purposes consistent with this policy
- With Your Consent: Any other sharing we notify you about at the time of collection
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy and comply with legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience and collect usage data.
Types of cookies we use:
- Essential cookies — Required for basic Site functionality
- Analytics cookies — Help us understand Site traffic and usage patterns
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Site.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our Site is intended for adults aged 21 and older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have collected information from a minor, we will take prompt steps to delete it. If you believe a minor has submitted information to us, please contact us using the information below.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Your Choices and Rights
You may:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Opt out of marketing communications at any time by following the unsubscribe instructions in any email we send or by contacting us directly
To exercise any of these rights, please contact us using the information in Section 11.
10. Tribal Sovereignty Notice
Quapaw Casino is owned and operated by the Quapaw Nation, a federally recognized Indian tribe. The Quapaw Nation exercises sovereign governmental authority and this Privacy Policy is governed by the laws of the Quapaw Nation. Any disputes arising under this policy shall be subject to the jurisdiction of the Quapaw Nation unless otherwise required by applicable federal law.
11. Contact Us
If you have questions or requests related to this Privacy Policy, please contact us:
Quapaw Casino
6530 S. 580 Rd.
Miami, OK 74354
Phone: (918) 919-6000
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.